IMPORTANT NOTICE
As many of our customers deal with the ever-present challenges of the pandemic in their business, we continue to focus on supporting you with your servicing needs in any way we can. Where possible, Service Technicians are still visiting customer sites in line with the advice of each State. We’re here to help, so contact our Support Team if you need further assistance, or view our dedicated ‘We’re Here to Help’ webpage via the button below.
Roland DG Care Service and Support
Roland DG Care includes a complete range of premium services to help our customers throughout the lifecycle of their experience with Roland DG.
We provide support, service and warranties designed to assist with the smooth operation of our customers’ businesses, and to ensure that professional users and beginners alike can use Roland DG products with peace of mind for many years to come.
After-sales support can have a dramatic effect on how smoothly and profitably a business runs. With Roland DG Care, you not only get extensive coverage for your device, but you receive the best service and support in the industry.
In this section of the website, you will find a range of helpful resources, free downloads and further information to help you get the most out of your experience with Roland DG.
If you require support for your Roland DG product, our Authorised Roland DG Dealer network are there to ensure the smooth operation of your device. If you require further technical support, contact us to reach a skilled member of our support team.
Product Registration
Register a new Roland DG device to take advantage of the industry's leading support program.
Register My Product OnlineRoland Academy
Expand your skills with Roland DG Academy Training Courses - view course dates, register or find out more.
View Academy DetailsRoland DG Engage
Roland DG Engage delivers knowledge and expertise through fully trained and certified installation and software training specialists.
Learn more about EngageRoland Profile Centre
Download free media profiles for your Roland DG printer from our certified media line and for the most popular media brands, such as 3M, Avery, Metamark, and more.
Visit Roland Profile CentreFixed Price Scheduled Servicing
With Fixed Price Scheduled Servicing, travel costs for scheduled preventative maintenance services for our wide format printers are fixed, giving you guaranteed peace of mind allowing you to more accurately plan the costs to your business.
View Fixed Price Scheduled Servicing InformationPrint Environment Specifications
The environment in which your Roland DG printer operates can have a significant impact on your print results, the longevity of your machine, as well as having safety implications in your workplace. The following points are required to maintain your printer warranty.
Contact Support
Got a problem you can't solve? Contact Roland DG Support for advice from certified Roland DG experts.
Go to Contact pageWarranty Information
All products come standard with the manufacturers’ warranty, with upgrade options available on many products.
Learn more about your warrantyService Information
Services for Roland DG products are available nationally. Our team of Accredited and Authorised Technicians will visit your site by appointment, equipped with the latest tools and knowledge.
View Roland DG Service InformationMSDS Resources
In this section you can view and download the Material Safety Data Sheets (MSDS) for all Roland Ink products.
Maintenance Checklists
Keep a good record of all the Scheduled Servicing performed on your machine - download a Service Maintenance Checklist.
Download Maintenance ChecklistsDrivers and Software Downloads
Download the latest drivers and software for your Roland DG device.